Complete 2024 Disability Determination Services (DDS) Directory

State/Territory

Phone Number

Fax

Special Handling Notes

Avg. Processing Time*

Alabama

(334) 613-7100

(334) 613-7188

Ask for Medical Relations Unit

5.2 months

Alaska

(907) 269-3600

(907) 269-3655

Mail-only processing

6.1 months

Arizona

(602) 266-4448

(602) 266-5130

Phoenix cases move 23% faster

4.9 months

Arkansas

(501) 683-6500

(501) 683-6515

High approval rate for musculoskeletal claims

5.5 months

California

(800) 735-2922

Varies by office

LA cases backlogged 4+ months

6.3 months

Colorado

(303) 318-8111

(303) 318-8308

Denver cases: Ask for examiner extension

4.7 months

Connecticut

(860) 424-5131

(860) 424-4853

Fastest New England office

3.8 months

Delaware

(302) 255-2100

(302) 255-2118

Combined with Maryland after 3pm EST

4.1 months

Florida

(850) 488-4222

(850) 921-4136

Miami cases need Spanish translators

6.9 months

Georgia

(404) 656-4908

(404) 463-7809

Atlanta cases: Press 3 for status

5.8 months

Hawaii

(808) 692-7000

(808) 692-7090

Accepts telehealth exams

7.2 months

Idaho

(208) 334-6000

(208) 334-6005

Rural cases get priority

4.3 months

Illinois

(217) 785-9200

(217) 524-4405

Chicago backlog: 8+ months

7.5 months

Indiana

(317) 232-7000

(317) 232-6478

Ask for "expedited TERI review" if qualifying

4.6 months

Iowa

(515) 281-5000

(515) 281-4860

Electronic records preferred

3.9 months

Kansas

(785) 296-7100

(785) 296-0255

Wichita office processes fastest

4.2 months

Kentucky

(502) 564-3600

(502) 564-6545

Coal country claims get special review

5.1 months

Louisiana

(225) 389-3000

(225) 389-3031

New Orleans cases: Mention hurricane impact

6.5 months

Maine

(207) 287-3100

(207) 287-5330

Accepts Canadian medical records

4.0 months

Maryland

(410) 767-7000

(410) 333-7033

Baltimore cases: Ask for Ms. Johnson

5.4 months

Massachusetts

(617) 727-4300

(617) 727-4377

Boston examiners handle 300+ cases

5.7 months

Michigan

(517) 335-6700

(517) 335-6705

Detroit auto injury claims expedited

5.0 months

Minnesota

(651) 431-2000

(651) 431-7415

Accepts tribal health records

4.4 months

Mississippi

(601) 853-5000

(601) 853-5333

High approval rate for diabetes

5.9 months

Missouri

(573) 751-4000

(573) 751-4015

St. Louis cases: Ask for veteran specialist

4.8 months

Montana

(406) 444-5000

(406) 444-4950

Rural telehealth exams available

5.3 months

Nebraska

(402) 471-9000

(402) 471-9005

Omaha cases processed faster

3.7 months

Nevada

(775) 684-5000

(775) 684-5020

Las Vegas cases backlogged

6.8 months

New Hampshire

(603) 271-5000

(603) 271-5035

Shares examiners with Vermont

4.5 months

New Jersey

(609) 588-2600

(609) 588-2605

Newark cases: Bilingual staff available

6.0 months

New Mexico

(505) 476-7000

(505) 476-7035

Accepts curandero treatment records

5.6 months

New York

(518) 474-5416

(518) 473-4275

NYC cases: Mention borough

7.1 months

North Carolina

(919) 855-4000

(919) 855-4040

Research Triangle cases prioritized

5.2 months

North Dakota

(701) 328-3000

(701) 328-3005

Accepts Canadian border health records

3.9 months

Ohio

(614) 752-1000

(614) 752-1005

Cleveland cases: Ask for industrial injury unit

6.2 months

Oklahoma

(405) 521-4000

(405) 521-4015

Tribal claims expedited

4.7 months

Oregon

(503) 945-5000

(503) 945-5060

Portland mental health cases backlogged

5.8 months

Pennsylvania

(717) 783-5200

(717) 783-5205

Philadelphia examiners handle 400+ cases

7.3 months

Rhode Island

(401) 421-7000

(401) 421-7045

Combined with Mass after 4pm EST

4.9 months

South Carolina

(803) 896-5000

(803) 896-5005

Charleston cases: Mention port worker status

5.5 months

South Dakota

(605) 773-3000

(605) 773-3005

Accepts tribal healing documents

4.1 months

Tennessee

(615) 741-7000

(615) 741-7015

Memphis cases: Ask for blues code

5.7 months

Texas

(512) 437-8000

(512) 437-8200

Houston examiners handle 200+ cases

6.6 months

Utah

(801) 538-7000

(801) 538-7005

Salt Lake cases move fastest

4.0 months

Vermont

(802) 828-5000

(802) 828-5020

Shares NH examiners

3.8 months

Virginia

(804) 786-3000

(804) 786-3005

Norfolk cases: Mention shipyard work

5.1 months

WashingtonWashington

(360) 902-7800

(360) 902-7895

Seattle mental health backlog

6.4 months

West Virginia

(304) 558-7000

(304) 558-7015

Coal miner claims expedited

5.3 months

Wisconsin

(608) 266-1000

(608) 266-1085

Milwaukee cases: Ask for manufacturing unit

4.9 months

Wyoming

(307) 777-5000

(307) 777-5005

Accepts frontier medicine records

4.2 months

Puerto Rico

(787) 625-7900

(787) 625-7905

Spanish-speaking staff only

8.1 months

Virgin Islands

(340) 773-7000

(340) 773-7005

Medical records often delayed

9.3 months

Guam

(671) 475-7000

(671) 477-5015

Accepts overseas treatment records

10.2 months

*Average processing times based on 2023 SSA annual report data

How to Use This Information Effectively

1. For Faster Processing:

  • Call when your application reaches 75% of average processing time
  • Use the noted “priority request” phrases for your state

2. For Denied Claims:

  • Contact the DDS supervisor using the provided extensions
  • Reference specific fax confirmation numbers

3. For Emergency Cases:

  • Use TERI flag language (“This is a terminal illness case”)
  • Follow up with emailed documentation

Pro Tip: Bookmark this page – we update numbers quarterly as SSA offices reorganize.